Patient information: outpatient treatment, examinations and admission to Filadelfia Epilepsy Hospital

Patient information

The duration of your admission to Filadelfia Epilepsy Hospital may be short-term or long-term. It depends entirely on whether you are admitted for outpatient examination/treatment or whether you are admitted to the hospital as an inpatient. You will find relevant practical patient information below:

The practical aspects of your patient programme

When we have received a referral from your GP (or from a hospital), one of our Senior Hospital Physicians in charge of pre-admission assessment will consider the medical aspects of your referral. A pre-assessment appointment is booked for you in the outpatient clinic and relevant medical records are requested from other hospitals.

Outpatient programmes

A pre-assessment appointment will take approximately 60 minutes. You and the pre-assessment doctor will discuss the diagnosis/pre-assesment and the relevant options available for specialised examinations and treatment.


After the pre-assessment in the outpatient clinic, it may be necessary for you to be admitted to Filadelfia for a given period of time (short or long). If you are to be admitted, we make an effort to ensure that the admission fits in with your daily life, to the greatest extent possible. You will be admitted to one of Filadelfia’s short-term admission wards. The average timeframe for admissions is approximately 3 weeks – however, your admission may turn out to be shorter or longer than the stated average.

Post-ambulatory programmes

When you have been discharged, you will normally return to Filadelfia for outpatient examinations and follow-ups. Such appointments will be in the outpatient clinic. A pre-examination will typically be followed up with an outpatient examination and/or follow-up programme and with post-ambulatory appointments with your contact doctor and/or contact nurse. The typical interval for post-ambulatory appointments is a couple of months.

Before you are admitted

If you plan to arrive to Filadelfia by car -  or use public transport to get to the the Epilepsy Hospital - you can find directions and contact information for the relevant department on the contact page. The contact page includes a map with a search feature which you can use to enter your route – both for private transport (own car) or for public transport.

Compensation for travel expenses (to/from the Epilepsy Hospital)

There are national rules that govern when patients are entitled to transport (taxi, ambulance); when they are entitled to compensation for travel expenses and when they must make their own travel arrangements (without compensation). However, the different regions interpret the rules differently. Contact your region to get the information that applies in your specific region.


On the day of your admission to the Epilepsy Hospital, go straight to the department to which you have been admitted to register your arrival.

Remember to bring the following:

  • The admission letter (from the Epilepsy Hospital)
  • Your personal health insurance card (yellow)
  • Toiletries
  • Clothes (for daytime and nighttime use)
  • Sports clothes
  • Your current medication
  • Seizure calendar
  • Vaccination certificate
  • A radio/Mp3/laptop (optional)
  • Books/magazines (optional)
  • A mobile phone (optional)

Do NOT bring:

Large amounts of cash, credit cards, valuable jewellery or other expensive items. The Epilepsy Hospital is not liable (responsible ) for stolen property.

During your admission

Visiting hours

There are no fixed visiting hours at the Epilepsy Hospital – provided that due consideration is given to examinations and treatment. In general, quiet hours are observed in the wards from 23.00.

Canteen and shop

As a patient you and your visitors/relatives are welcome to use the canteen and our shop.

Opening hours: all normal work days (for more information, please see the “Facilities” page).

Telephone numbers (hospital)

You will find the relevant contact information by clicking the relevant department on the contact page.


The hospital has a smoking policy. Smoking is strictly prohibited indoors. Smoking is permitted outdoors.


While you are admitted or visiting the Epilepsy Hospital, you are welcome to use our wide range of facilities

Food and nutrition policy

The objectives for our food and nutrition policy are:

  • To ensure that inpatients have a diet that supports the patient programmes most optimally (Danish rules for food in institutions)
  • To monitor the nutritional state of outpatients (to detect possible side effects from the treatment with antiepileptica).
  • To ensure that patients, relatives of patients and users that frequent the canteen have the option of healthy and nutritional meals that meet the Nordic Nutrional Recommendations (NNR)

The purposes of the food and nutrition policy are to ensure that:

  • food is understood as constituting an integral part of the treatment
  • our staff (across all medical disciplines) focuses on the patient’s nutritional needs
  • meals are composed based on the individual patient’s specific needs and assessment of the meals is carried out continuously and that meals are adjusted when necessary
  • the patient has his or her meals in an environment that is as calm and peaceful as possible
  • relevant information is offered to both patients and health professionals
  • compliance with the guidelines for food hygiene is maintained at all times

Fitness centre

You are welcome in Filadelfia’s fitness centre. You can get more information about opening hours etc. from the staff in your department.

During your admission, you will also have possibilities to engage in other activities such as badminton, tennis, volleyball and physical relaxation programmes. Go to the “Facilities” page for more information about the fitness centre.


You may be referred to one of the many workshops in the Centre for Rehabilitation and Development. We have a wide range of workshops, including workshops respectively specialised in textiles, leathers and metal.


The discharge letter

When you are discharged from the Epilepsy Hospital we send a discharge letter to your GP and/or to the doctor/department that referred you to us.

Access to medical records

You are entitled to reading your medical records and to getting the content explained to you. You are also entitled to a copy of your medical records. In some cases, this right does not apply – in such cases the Senior Physician or Head Nurse will determine whether access can be granted.


If you have a complaint or wish to file a claim against the Epilepsy Hospital, you must do so either orally or in writing. This also applies if you wish to complain or file a claim relating to other aspects of your admission. Contact the department’s Senior Physician or the Head Nurse for more information about the relevant complaints board under which your complaint or claim belongs.

Ideas and suggestions

All suggestions or ideas about how we can improve stays/admissions at the Epilepsy Hospital are more than welcome. You can hand in any ideas or suggestions that you may have to the Head Nurse in your department – or you can send us an email addressed to: